Your privacy is important to us. Terra Resources FZCO (“Terra Resources” or “we”) takes the privacy of your information seriously. This privacy statement explains what personal data we collect from you, through our interactions with you on this website, and how we use that data.
1. Scope
Terra Resources collects data to operate this website. You provide some of this data directly, such as when you submit an entry (through the general query, media query, newsletter subscription, application forms or such other manner specified on the website).
2. Data Collected
We may collect information or pieces of information that could allow you to be identified, including:
a. Contact information: We collect first and last name, email address, postal address, country, employer, phone number and other similar contact data; and
b. User profile, profession, academic year, IP address and job designation.
3. How we Collect Data
We collect Data in the following ways:
a. data is given to us by you; and
b. data is collected automatically pursuant to your visit to the website.
4. Data shared by You
Terra Resources may collect your Data in several ways from your use of this website. For instance:
a. when you contact us through the website (through any form, e-mail address, hyperlink or social media address posted therein);
b. when you register with us to receive our products, services and/or newsletters;
c. when you complete surveys conducted by or for us;
d. when you elect to receive any communications (including any newsletter, promotional offers) from us;
e. from the information gathered by your visit to our webpages.
5. Data that is Collected Automatically
a. We automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation and includes your IP address and the way you use and interact with its content.
b. Our web servers or affiliates who provide analytics and performance enhancement services collect IP address, operating system details, browsing details, device details and language settings. This information is aggregated to measure the number of visits, average time spent on the site, pages viewed and similar information. Terra Resources uses this information to measure the site usage, improve content and to ensure safety and security, as well enhance performance of the website.
c. We may collect your data automatically via Cookies, in line with the cookie settings on your browser.
6. Our Use of Data
Any or all the above data may be required by us from time to time to provide information relating to Terra Resources and to work on the experience when using our website. Specifically, data may be used by us for the following reasons:
a. improvement of our products or services, as well as of our group entities;
b. transmission by email or any other form of communication of marketing materials to you;
c. contact for survey or feedback which may be done using email or mail;
d. to enable our group entities to reach out to you in relation to their programmes managed by them / products or services offered by them
e. to process your requests (such as replying to your queries); and
f. to execute other activities such as marketing campaign, promotional communications.
g. We may use data to protect the security and safety of our website.
7. Who we share Data with
We may share your personal data with:
a. Terra Resources-controlled affiliates and subsidiaries and other entities within the company, to assist them to reach out to you in relation to their programs or campaigns (including marketing and sales) and to process your query / requests (such as job application);
b. our employees, vendors, agents and professional advisors working on our behalf for the purposes described in this policy statement; and
c. service-providers who assist in protecting and securing our systems and provide services to us which require the processing of personal data, such as to host your information or to process your information for data profiling and user analysis.
We usually do not share other personal data collected from the website with other third parties. However, this may happen if:
(a) You request or authorize us to do so;
(b) We need to comply with applicable law or respond to valid legal process; or
(c) We need to operate and maintain the security of this website, including to prevent or stop an attack on our computer systems or networks.
8. Keeping Data secure
We will use technical and organisational measures to safeguard your data and we store your data on secure servers.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via e-mail.
9. Retention of Personal Data
Terra Resources retains personal data for as long as necessary to provide the access to and use of the website, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.
Even if we delete your data, it may persist on backup or archival media for audit, legal, tax or regulatory purposes.
10. Security of Personal Data
Terra Resources is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure.
11. Links to other websites
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
12. Cookies
This website uses Cookies to improve your experience of using the Website.
Before the website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. You may, if you wish, deny consent to the placing of Cookies; however certain features of the website may not function fully or as-intended.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed.
Changes to this Privacy Statement
Terra Resources reserves the right to change this privacy statement as it may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy statement on your first use of the website following the alterations.